What are the secrets to being a great waiter? Phoebe Damrosch learned there’s more to it than writing “Thank you” in bubble letters next to a smiley face on the cheque at the end of a meal. By working her way into the restaurant of a celebrity chef and learning from the best in the field, she became privy to those secrets. Service Included: Four-Star Secrets of an Eavesdropping Waiter chronicles her success moving from English student busboy to dining room captain. Read more